Privacy Policy

Last updated: 26 October 2026

This policy explains how Boharras Inc., operating the Bebehug online store for Dr.Bohrras Baby Care, uses information submitted when you browse the website, ask a question or place an order.

Information we may collect

• Contact and delivery information such as name, mobile number, optional email address, delivery address, city and PIN code.
• Order details such as selected products, sizes, colours, quantities and order status.
• Support messages and information you choose to provide when contacting us about an order or complaint.
• Payment/order references needed to confirm and reconcile an online payment.

How we use information

We use this information to receive and process orders, arrange delivery, respond to inquiries, verify payment status, handle disputes or damage claims, maintain business records and meet applicable legal obligations.

Payment processing and sharing

Where online payment is enabled, payment transactions are processed through Razorpay and the payment methods it supports. We may share the information needed to complete or verify a transaction with the payment processor, and necessary delivery details with relevant logistics providers. We do not ask you to send OTPs, UPI PINs, passwords or full card details to us through WhatsApp.

Storage, security and retention

We take reasonable steps to limit access to order information and use it for the purposes described in this policy. Information is retained for as long as reasonably necessary for order fulfilment, customer support, recordkeeping and legal obligations. No online transmission or storage method can be guaranteed to be completely secure.

Your choices and requests

You may contact us to ask about personal information associated with an order or request correction of inaccurate details. We may need to retain some information where required for transaction records or applicable law.

Third-party services

Payment services, delivery providers and external websites linked from Bebehug may be subject to their own privacy policies and terms. Please review those policies when using their services.

Contact

For privacy questions, contact Boharras Inc. through the Contact Us page or WhatsApp customer support.